It is important to us that you and your customers are satisfied with our products. The best way to avoid returns is to be proactive. Print quality and durability can become noticeable after the first wash, so we recommend inspecting and washing print products promptly after delivery.
The key to avoiding defects often lies in carefully following our washing and care instructions. Please also share these instructions with your customers to prevent possible defects.
The prerequisites for a return are:
- Observance of our washing and care instructions
- Addition of a product photo by the customer
- Claim within 90 days